There are several charismatic leadership tactics (CLTs) that can improve your charisma and connection with an audience. These include metaphors/similies/analogies, stories and anecdotes, contrasts, rhetorical questions, three-part lists, expressing moral conviction, and setting high goals.
Olivia Fox Cabane gave a talk at Google about learning charisma and the imposter syndrome, which is something that affects 70-80% of the population. The imposter syndrome is when confident people feel like they don't really know what they're doing and it's only a matter of time before they're found out and exposed as a fraud. The higher up the intelligence ladder you go, the worse the imposter syndrome hits. Things like the imposter syndrome, self doubt and self criticism kill your innovation potential. Many people ask, how do you handle the imposter syndrome? There are three steps: destigmatization, detach, and rewrite.
This lecture also discussed "tipping point leadership". In less than 2 years without an increase in his budget, William Bratton turned New York City into the safest large city in the nation. Tipping point leadership is the belief that once beliefs and energies of a critical mass of people are engaged, conversion to a new idea happens quickly. Such a movement can be unleashed only by agents who make unforgettable calls for change.
Key Takeaways and Future Applications: From this lecture I realized what techniques I can practice to have more charisma with others. You are not either born with or born without charisma- it is something that can be developed if you practice the right way. Because the three characteristics of charisma are presence, power and warmth, I plan on practicing these three things in the future. To improve my presence, I will focus on making more eye contact with the people I interact with and engaging my audiences. To appear powerful, I will adopt the alpha gorilla stance, which allows you to take up more space and look confident. To have more warmth with my audience, eyes and voice are critical tellers. Warmth is something you can't fake, because it is proven that 87% of communication is nonverbal. I will focus on having a warm and conversational tone, while still engaging the audience.
The Olivia Fox Cabane talk made me realize that I myself, have been a victim of the imposter syndrome. My first year in college was a difficult one, because I was having trouble adjusting to the new course load and way or living away from home. I didn't get the best grade first semester, and it made me wonder why I even got accepted into the University of Maryland in the first place. I felt like everyone around me was so much smarter, and it definitely reduced my confidence level. However, even knowing that the imposter syndrome is a known phenomenon gives it less power, and I can overcome it. I know I am smart and worthy of going to this university, or I would not have been asked to join the Scholars program.
Tipping point leadership is more evidence that drastic changes are more effective than small gradual ones. However, different hurdles need to be jumped in order to implement a new idea or belief.
- Cognitive hurdle
- Find new ways to communicate. Put managers face-to-face w/ problems and customers - encourage feedback
- Experiencing poor performance encourages change
- Bratton made cops ride the subway to experience problems themselves
- Resource hurdle
- Concentrate resources where change is needed with the biggest payoff
- Focus on hotspots and bargain w/ partner organizations
- Can reduce resources by targeting major problems
- Bratton converted old buses into police arrest process centers near major crime areas to speed up processing
- Motivational hurdle
- Make results and responsibilities clear to all
Set clear expectations that engage people- Political hurdle
- Have respected senior insiders at the top of the team
- Identify and silence internal opponents, isolate external ones
- Bratton had major cops involved to safen basketball courts
- In boston, made police meet with community to get feedback
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